Looking out at an audience, do you see legs being stretched? (as the audience loses interest) or perhaps chins are being lightly stroked, heads titled? (signs of contemplation). Let’s look at how to decode an audience. In a normal conversation, the speaker hears audible back-channelling signals such as ‘uh-huh’, ‘yeah’ and ‘mmm’. When addressing an audience however there may be muted audible back-channelling, especially if the talk elicits no laughs, but the back-channels are being used, you just need to know what to look for. First off, It is important to acknowledge that any audience is made up of a group of individuals, each with different interests, attention spans and moods. To that end, any one action, even an individual falling asleep, is a distraction best ignored by the speaker. Instead, they should be looking for patterns of behaviour that can help them understand the predominant feeling of the group, allowing for adaptation. And, as with de...
BODY LANGUAGE and NONVERBAL EXPRESSION, The Blog of JOHN B SMITH