Body Language at Work
by Peter Clayton
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First published 2003
London: Hamlyn
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Peter Clayton, a management trainer, has given body language
seminars for Sales Solutions and Training (which advises more than 5000
companies worldwide). In Body Language at Work, Clayton aims to help the
reader dramatically improve their performance in many workplace situations by
learning to read and manipulate non-verbal language. From the initial handshake
to closing a deal, this book shows how to read the signs and make the right
moves. Whether you want to learn how to deal with difficult people, spot buying
signals or read changes in tactics during negotiations, Body Language at
Work attempts to point out the signals to look for. The book covers quite a
bit of ground beyond the business use of job seeking and relations, including
attraction and cultural differences.